When a customer walks into Black Star Co-op, at first it seems like any other beer and local food joint. After indulging in their meal, gulping down a nice ale and conversing with friends, customers get the check and realize what makes Black Star Co-op so unique. With over 3,000 co-owners and a no-tipping policy, Black Star’s business model helps set it apart from other restaurants in Austin.
The shop’s manager, Caroline DeBrahl, mans the counter and makes sure to announce that they’re out of their best-selling flavor. Her red lipstick is drawn on immaculately and her peppy personality makes people smile as soon as she greets them. Royer’s Pie Haven is out of apple pie — or as they call it, “Not My Mom’s Apple Pie.”
